Mercy Medical Group was one of just a few physician organizations in California to receive the 2020 Excellence in Healthcare Award, California’s top honor for provider organizations, from the Integrated Healthcare Association (IHA) for its top performance in clinical quality, patient experience and cost measures.
The IHA is a statewide nonprofit group committed to high-value care that improves quality and affordability for patients. Through the AMP (Align. Measure. Perform.) Program, IHA recognizes physician organizations that perform in the top 50 percent in all three major AMP areas: clinical quality, patient experience and total cost of care by awarding them the Excellence in Healthcare Award. Of the top 50 percent, Mercy Medical Group received recognition for being in the top 10 percentile among physician organizations for patient experience.
For measurement, only 20 of more than 190 physician organizations statewide participating in the AMP program, fewer than 1 in 9, attained Excellence in Healthcare Award performance standards for 2020, based on AMP results for measurement year 2019. The award was presented on Nov. 5 at IHA’s Annual Stakeholder Meeting.
“We are honored to be recognized for our continuous work to provide high quality, affordable care with a personalized approach for our patients in California,” said Alan Shatzel, DO, MBA, CEO of Mercy Medical Group.
IHA President and CEO Jeff Rideout, M.D. commended the top performers, saying, “IHA is proud to recognize physician organizations that are truly leading the way to high-quality, affordable, patient-centered care.”
To learn more about AMP and the IHA, please click here.